Approval Guarantee
If USCIS denies your immigration application, TRIOMAR GROUP LLC will refund our fee.
If TRIOMAR GROUP LLC makes a mistake or error in the USCIS form provided to you, and that error results in a final denial, we will refund the fee you paid to TRIOMAR GROUP LLC for use of the service and reimburse any fee you paid to the government in direct connection to the same application or petition.
Refund requests for the Approval Guarantee must be made within thirty (30) days of the date that the denial notice letter was issued by USCIS. We reserve the right to seek additional information from the applicant regarding the basis for the denial prior to issuing a refund.
Additional information may include a copy of USCIS Form I-797, Notice of Action, which details the reason for the denial. Only the actual applicant (the person whose name appears on the denied application) can receive an Approval Guarantee refund. TRIOMAR GROUP LLC will not issue a refund to a third party who is not the applicant. We will process your refund within fifteen (15) business days from receipt of all requested documentation.
TRIOMAR GROUP LLC will not reimburse you for fees that are a result of any of the following:
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false, inaccurate, or incomplete information you provide to TRIOMAR GROUP LLC;
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your failure to correct and resolve errors in the forms generated by TRIOMAR GROUP LLC;
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your failure to follow instructions provided by TRIOMAR GROUP LLC; or
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your failure or delay in filing a complete and accurate form.